Returns & Exchanges
At Bare Steel Equipment, we stand behind the durability of our American-made gear and offer a 30-day return window for items in original, unused condition. If you are not completely satisfied with your purchase, we are here to ensure your satisfaction with a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare Your Package
Carefully pack your items in their original packaging, ensuring all hardware and components are included to prevent damage during transit.
- 3.Ship It Back
Affix the provided shipping label to your package and drop it off at the designated carrier location; please note that return shipping costs may apply depending on the return reason.
- 4.Inspection and Refund
Once our team inspects the returned equipment for quality assurance, we will process your refund or exchange within 5-7 business days.